Frequently Asked Questions - Library Account

If you have a numeric pin, you can renew with the 24 hour automated line. Call 1-888-672-8983. Have your library card and the barcode number (item id number) for the items you would like to renew ready.

If you prefer to speak to a staff member, call the number on your checkout receipt during regular library hours. Remember, you will need both your library card number and the barcode number from the books -- the item id on your checkout receipt.

Use Access My Account to renew materials and check your holds and currently checked out items. You can also see if you owe any fines on this page.

A PIN was automatically assigned to you when you first got your library card. If you got your card prior to 4/1/07, your pin is "changeme" (all one word with no quotation marks). If you got your card after 4/1/07, your pin is "1234". You will be able to change your pin to whatever you like once you have logged in to your account.

Call the library at 734-466-2491 or stop by the circulation desk during regular library hours and we will look it up for you. You may also email us using the email reference form. Please note, allow up to 24-48 hours for an email reply.

You can apply for a card in person at the ciculation desk of any of the Livonia Libraries. Be sure to bring ID with you that shows your Livonia address (driver's license, Michigan ID, voter's registration card, property tax receipt, utility bill, real estate purchase agreement, rental agreement, or checkbook ).
You can expedite the process by filling out our online application form.

The Livonia Libraries are members of The Library Network. Most public libraries in Metro Detroit belong to this co-operative. If you have a library card from a community that is a member of the Library Network it is most likely your card will be accepted at our library. Exceptions are communities who have chosen not share resources across the co-op (Dearborn, Ann Arbor and Ypsilanti).

Residents of other communities may check out items from our library with certain restrictions if their library participates in the Michicard program. Ask at the circulation desk of your home library for a "Michicard sticker". A sticker will be added to your card that will be recognized at participating libraries around the state.